Uber Eats and Just Eat publish 30%, and VAT goes on top. Move your regulars to your own ordering page and the commission on those orders is 0%.
VAT goes on top of the commission at the standard rate. So a headline 30% is 36p out of every pound you take.
Take a venue doing £8,000 a month through the apps at 30% plus VAT. That is £2,880 a month, or £34,560 a year, on orders your kitchen cooked and your team packed.
Rates published by Uber Eats and Just Eat, checked on 25 August 2026. Deliveroo does not publish a rate. Commission is negotiated per venue and varies by city and cuisine, so check your own agreement.
When somebody orders through a marketplace, the marketplace keeps the name, the email address and the ordering history. You get a ticket. Next month the app can put a rival’s discount in front of that same person, and you have no way to reach them. You are renting access to your own regulars at 36p in the pound, and the lease renews every order.
Travelodge, in room ordering
About 32%
Nick Scallan, Food and Beverage Project Manager at Travelodge, reports that about 32% of food and beverage sales now come through in room ordering. He says so on film, by name.
Direct online ordering runs on your own page, under your own name. The order comes in with the customer’s details, and no commission comes out on the way through. You pay to process the card and nothing else. The email address goes onto a list you own, so your next offer reaches them directly, with nobody bidding against you.
Guests scan a code, see your menu on their own phone, and order and pay from where they are sitting. Nothing is downloaded and nothing is installed. It suits a busy garden, a beer festival, a hotel lounge, and any room where the walk to the bar is the reason the second round never gets ordered.
Nobody sensible switches every channel off on a Monday. The apps bring people who would never have found you, and that is worth paying for at the right volume.
The problem is running three tablets on a shelf, each with its own menu, its own outage and its own report.
Delivery Connections pulls every delivery channel into the till, so orders land in one queue and the numbers come out in one report.
You can see, per channel, what each one actually earns you after commission, and decide with a number instead of a hunch.
Free until 31 December 2026
Then £25 a month from 1 January 2027.
Every product and module price we charge is published in full on one page, including Delivery Connections.
Card processing is quoted on your own turnover and card mix.
Our markup starts from
+0.1%
Interchange plus 0.1% is our lowest markup, available on individually quoted accounts over £60,000 monthly card turnover. Your rate depends on your turnover and card mix, and we will quote it before you commit to anything.
Uber Eats publishes 30% where they deliver and 13% where you deliver or the customer collects. Just Eat publishes 30% where they deliver and 14% for self delivery. Deliveroo publishes nothing, and reported figures sit between 25% and 35%. VAT goes on top at the standard rate, so a headline 30% is 36p out of every pound.
No, and we would not advise switching everything off at once. The apps bring people who would never have found you, which is worth paying for at the right volume. The point is to move your regulars to direct ordering, where there is no commission, and keep the marketplaces for reach. Delivery Connections lets you run both from one place and see what each channel earns after commission.
Mostly you send them to it, and that is the honest answer. A QR code on the table, a link in your bio, the code on a receipt, a card in the delivery bag, your Google profile. A marketplace buys demand for you and charges 30% for it. Direct ordering takes no commission per order, but you have to point people at it, so it works best on regulars. Strangers still find you through the apps.
It works best where waiting is the problem, so a busy garden, a festival bar, a hotel lounge or any room where the walk to the bar stops the second round being ordered. Nothing is downloaded and nothing is installed, it opens as a web page. Table service does not go away, this sits alongside it.
Yes. Direct orders and marketplace orders both land in the till through Delivery Connections, so the kitchen works from one queue and you get one report at the end of the week. See the SkyTab POS page for the till itself.
Delivery Connections is free until 31 December 2026 and becomes £25 a month from 1 January 2027. Every other product and module price is published in full on the pricing page. Card processing is quoted separately on your own turnover and card mix, and all prices are exclusive of VAT.
Send a month of marketplace statements and we will show you what the commission cost you, what the same orders would have cost direct, and where the crossover sits for your venue.
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